Also known as “East Metro,” the MRCC serves as the online radio liaison between EMS ambulance crews and destination hospitals. MRCC provides medical control communications to ambulance services and pre-hospital emergency care providers in the East Metro Counties of Dakota, Ramsey and Washington in Minnesota and areas of Western Wisconsin. The MRCC is in contact with Metro Area Emergency Departments. The communications center itself is located in the Regions Hospital Emergency Center.
MRCC staff provide ambulance personnel with a single contact point for relaying patient information, an EMS guideline resource, hospital diversion information, medical resource access, coordination of mass casualties, EMS communication education and CQI and EMS call data collection.
For more information, call Melissa Nelson at 651-254-2990.