Last Updated: October, 2025
Regions Hospital Emergency Medical Services is a division of Regions Hospital, a private, non-profit teaching hospital and level 1 trauma center in the HealthPartners care system.
This Privacy Policy describes our practices related to the collection, use, and disclosure of personal information on our website, www.regionsems.com. This Privacy Policy also describes how we manage and protect personal information that you give us through the website, how we use and share that information, and how you may exercise your rights with regard to your personal information.
By using the website, you agree to the website Terms of Use, which incorporates this Policy and consent to our collected, use and disclosure of your personal information as described in the Policy. Please read this Policy carefully and do not continue to use the Website if you do not consent to the use of your personal information and described in this Policy.
Regions Hospital Emergency Medical Services maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for marketing/promotional purposes.
SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with “STOP” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
The Company may use Personal Data for the following purposes:
Regions Hospital EMS will retain your personal data only for as long as is necessary for the purposes set out in this Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We maintain reasonable safeguards designed to protect your Personal Information and prevent unauthorized access when the Personal Information is in our control.
Although we use reasonable efforts to safeguard Personal Information, Regions Hospital cannot and does not guarantee the confidentiality or security of Personal Information you send to us via the internet or by email.
We, and the vendors we work with, may automatically collect certain information about visitors to our Website using cookies and other technologies (collectively, “Cookies”) that help us to make our Website more useful to our visitors. This information may include IP addresses, device identifiers, language preferences, referring URLs, and browser and platform details (collectively, “Website User Data”).
Cookies are small data files stored on a computer’s hard drive that may help visitors navigate a website. Cookies may also provide information about visitors’ behavior on a website and help to customize the online experience for a visitor.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
We may update this Policy from time to time. We will notify you of changes to this Policy by posting an updated version on our Website and updating the “Last updated” date at the top of this page. We encourage you to visit and review this page frequently, so you are aware of any changes since your last visit to the Website. Your continued use of the Website after any update to the Policy will constitute your acceptance of the changes
If you have any questions about this Privacy Policy, you can contact us at RegionsEMS@HealthPartners.Com
